Professional Services
Thinking is the primary driver of performance.
We love to help organizations innovate and design learning processes and interventions that disrupt obsolete and mediocre practices. Expertise in Lean Six Sigma, Service Excellence and Organizational Development allows Carlos and his team to optimize business outcomes and develop thriving workplace cultures.
Elation creates customized solutions by applying our tools, expertise, and experience in optimizing the effectiveness of a number of services ranging from strategic planning to onboarding new employees.
We deliver presentations, workshops, group and individual coaching, and consulting, which are are carefully integrated to help the organization and leaders improve workforce performance and workplace culture.
We have successfully helped design and facilitate state sponsored conferences, national meetings and association events, and corporate retreats to optimize participant engagement while achieving the sponsor's desired outcomes.
Meet Carlos Arce
Client Engagement
Meet Carlos Arce
Carlos has been highly successful as a keynote speaker, workshop presenter, and consultant. He works directly with many of the clients and organizations hired by Elation.
He is a coach and teacher whose purpose is to inspire people to be better. He continually helps leaders and companies achieve outstanding business results while improving organizational culture and employee engagement.
- Carlos has 20+ years of experience improving workforce and leadership performance.
- He creatively combines and leverages his expertise in Lean/Six Sigma, Service Excellence and Workforce Development with Brain and Mindset research to achieve extraordinary results for his clients.
- He served as the former Chief Learning Officer of nationally recognized healthcare organization in areas of service, leadership, and quality.
- He has delivered over 100 presentations and keynote addresses regarding leadership effectiveness and organizational performance.
- He is an experienced practitioner of innovative methods such as: Positive Deviance, Open Space Technology, Improvisational Theater, and Liberating Structures.
- He is a senior-level learning strategist who has designed and transformed employee recruitment and hiring processes, on-boarding, orientation, and leadership and staff development programs.
- He is a former NCAA Head Soccer Coach
- Current City: Billings, Montana
- College: MTBS from Santa Clara University in Political Science and Government/ Master of Education from University of California, Los Angeles
Carlos lives with his wife and two children along the Yellowstone River just west of Billings, MT. When he’s not working with clients, you can find him spending time outdoors with his family or volunteering as a board member for organizations working in education or youth sports.
At its core, the purpose of coaching is to help transform the way people think, in order to help them get better results.
Meet Our Executive Coaches
Organizational success is dependent on the performance of the people within the organization and the organization’s ability to maximize and retain talent. Successful organizations invest deeply in their workforce, helping them grow, develop, and realize their full potential.
More and more individuals and organizations are turning to the powerful vehicle of coaching to accelerate employee performance and improve productivity, engagement, communication, and culture.
Coaching can address both personal and professional goals. In addition, participants are provided with a safe space to discover a greater sense of self-awareness, and self-reliance.
Advances in our understanding of neuroscience have revealed that the brain is constantly changing and reshaping itself based on the input it receives. As participants gain self-awareness through the coaching process, they become more inspired and intentional about making higher levels of change in their lives.
Betsy
Executive Coach
Meet Betsy Spomer
Betsy is an Executive Coach and Family Physician with over 15 years of clinical practice.
After many years as a busy physician, wife and mother, Betsy has first-hand experience in the struggle to maintain a balanced life. She understands the impact of trying to “do it all” and how that influences one’s health, mood, and overall effectiveness at work and at home. She now uses those insights to guide her coaching work with others.
Betsy excels at working with professionals, both inside and outside of healthcare, as they navigate the challenges of finding work-life balance in today's world. She is passionate about the role that coaching plays in setting professionals up to thrive.
- Certified Professional Co-Active Coach of the Coaches Training Institute
- Neurozone FourCore Certified Coach
- Professional Certified Coach (PCC) of the International Coaching Federation (ICF)
- Board Certified Family Medicine Physician
- Current City: Cody, Wyoming
- College: Adjunct Clinical Faculty at University of Washington School of Medicine
Amber
Executive Coach
Meet Amber Ussin-Davey
Amber Ussin-Davey is an executive coach and a licensed therapist with over 20 years' experience in human development, trauma recovery, and resiliency building.
She focuses on using applied neuroscience, whole person wellness and mindfulness practices to help clients assert their voice and actualize their strengths.
Amber’s coaching style can be described as calming and reflective. Her unique combination of expertise as a therapist and as an executive coach allow her to masterfully explore growth and coaching opportunities for her clients.
She has effectively supported clients dealing with trauma, chronic health and relationship issues as well as depression and anxiety.
- Executive Coach at Amber Ussin-Davey, MA, PCC | Private
- Practice Therapist at Amber Ussin-Davey, LCPC
- College of Executive Coaching Advanced Certified Personal and Executive Coach
- EMDR Therapy Trained Practitioner
- Practitioner of Cognitive/ Behavioral and Dialectical Behavioral Therapy
- Current City: Billings, MT
- College: Pepperdine University
Jerry
Executive Coach
Meet Jerry Dunning
Jerry is one of Elation’s first Master Your Mindset™ executive coaches.
His 17-year background in the dynamic telecommunications industry gives him great insights regarding the challenges required to lead and perform through change. He also has over 20 years of expertise addressing addiction issues related to clients and their families.
Jerry's coaching style can be described as a combination of non-judgmental compassion and respectful clarity helping his clients overcome obstacles to achieve their goals at work and in life. He combines his unique diverse life experiences with his trained expertise to quickly build rapport and earn trust.
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Credentialed NeuroLeadership Institute (NLI) Brain Based Executive Coach
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Neurozone FourCore Certified Coach
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Associate Certified Coach (ACC) of the International Coaching Federation (ICF)
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Over 1000 hours of Neuro-based coaching sessions with Elation clientele.
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Current City: Billings, Montana
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College: Northwest College, Powell, WY
